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Version: 9.x

Reporting an issue

Here is some guideline to report a new issue

Before submitting an issue​

Make sure that

  • you had a look at the FAQ page, there might be some useful information which can solve your problem
  • you're using latest Bacula-Web release
  • the application/config/config.php has been copied from application/config/config.php.sample and you've at least one catalog connection setup
  • the config file have been adapted to your configuration (check the documentation)
  • all items are ok in the test page (except for the database engine you don't use)
  • you checked Apache error log file for some warnings or errors
  • you're able to connect to the database with the client
    • mysql for MySQL/MariaDB
    • psql for postgreSQL
    • sqlite3 for SQLite

Then make sure you include those details in the bug report

  • PHP version
  • Which database you're using (SQLite, MySQL or postgreSQL)
  • Apache (or any web server) logs
  • Screenshot(s) are useful too sometime
tip

As many details you'll provide, as fast I could help you :)